Customer Support Manager | UNIFORM-Agri
+31 (0) 592- 39 49 59ellen@uniform-agri.com
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Customer Support Manager

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In the dynamic world of the dairy industry, automation is at the heart of what UNIFORM-Agri do. It has the ability to ensure that all the information necessary to manage and direct a prosperous farm is at the fingertips of our customers. Dairy farmers and their staff use the dashboard in our management software to ensure that they are up-to-date with the different aspects of their business. This allows for the right decisions to be made at the right time for their herd. Our App also gives the dairy farmer and workers the ability to access, update information and control the herd from anywhere in the world.

We are an enthusiastic, specialized team which is based in Assen, The Netherlands, with an expanded partner network which helps us provide an excellent service for our customers. We support our customers via remote control and to provide web trainings.

We are looking for a

Customer Support Manager 

who would love to work for an innovative company where you have a chance to further develop your skills and make a worthwhile contribution to the dairy farming industry.

As a customer support manager of our herd management software, you will be delivering outstanding customer service as part of an aftersales international team. Whether it is helping to support our customers to translate functionalities of the program to on farm practice, assisting distributors and end-users with the functionalities of our program or travelling to train distributors in the use of our software, you will be at the forefront of developing important relationships within the industry.

You will be home based but will need to travel to Assen for internal meetings and knowledge transfer.

The ideal candidate will have the following:

  • Bachelor level in an agricultural study
  • Ability with foreign languages and technology are both essential. We are looking for a candidate that is a native French speaker and fluent in English and French and Italian, as well as a native German speaker who is fluent in English
  • Affinity for automation and IT
  • Knowledge and practical experience of modern dairy farming
  • High level and confident communication
  • A drive to acquire knowledge and an ability to absorb new learning across a diverse range of subjects

In return we offer:

  • A flexible, but reliable work environment with an extremely knowledgeable group of colleagues.
  • The ability to work from home and exciting travel opportunities.
  • A high-quality training plan to give you all the knowledge you need on our software.

 

We’d like to receive your application letter and CV by email. 
Please send your application to: vacatures@uniform-agri.com. Like to know more? Contact:

Nico Würsten
Tel: + 31 592 394959
Address: Oostersingel 23, 9401 JZ Assen, The Netherlands